Last updated: 1 January 2025 · Effective date: 1 January 2025
This Privacy Policy explains how Leone Digital Africa Limited and all products operating under our company collect, use, store, and protect your personal information. We take privacy seriously. We collect only what we need, protect what we hold, and give you control over your data.
Leone Digital Africa Limited is a technology company incorporated in Ghana. We operate the following products, each subject to this Privacy Policy:
We only collect personal data that is necessary for each product to function. The table below summarises what each product collects.
| Product | Data collected | Purpose |
|---|---|---|
| PinGH | Phone number, business name, business category, location, photos, WhatsApp number | Creating and verifying a business listing. Phone OTP verification prevents fake listings. |
| shoploGH | Business owner email, business name, staff PINs, transaction records, product data, expense records | Providing the cash tracking dashboard. Data is tied to the registered business account only. |
| LabEase | Lab values entered voluntarily, age, biological sex (optional) | Generating a personalised explanation. Nothing is stored. All data is processed in memory and discarded immediately after the explanation is generated. |
| HakiGH | No personal data collected | The app is a read-only reference tool. No registration or data collection required. |
| MyPawPedia | Email address (optional, for guide delivery), pet breed and name entered for guide generation | Generating pet care guides. Guide data is not stored beyond the session. |
| LardiGH | School name, student records, staff records, fee records, grades, attendance data | Operating the school management system. All data belongs to the subscribing school and is stored securely per their subscription. |
| XPGhana | Email address (waitlist sign-ups), name (optional) | Sending early access updates and launch information. |
We do not collect data for advertising purposes. We do not sell your data. We do not share your data with third parties for marketing.
We use your personal data only for the purposes described at the point of collection. Specifically:
We do not use your data for automated decision-making that has legal or significant effects on you. We do not create profiles for advertising targeting.
We process your personal data on the following legal grounds:
For users in the European Economic Area (EEA) or United Kingdom, we rely on the same bases under the General Data Protection Regulation (GDPR) and UK GDPR respectively.
Your data is stored on secure cloud infrastructure. We use industry-standard encryption for data in transit (HTTPS/TLS) and at rest. Access to your data is restricted to personnel who need it to operate the relevant product.
We retain your data only for as long as necessary to provide the product or as required by law. When you close your account or request deletion, your data is permanently deleted within 24 hours of your verified request.
Despite our security measures, no system is completely secure. If you believe your data has been compromised, contact us immediately at info@leonedigitalafrica.com.
Depending on where you are located, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at info@leonedigitalafrica.com or WhatsApp +233 20 990 6025. We will respond within 30 days.
If you are in the EEA or UK and believe we have not handled your data correctly, you have the right to lodge a complaint with your local supervisory authority. In Ghana, the relevant body is the Data Protection Commission under the Data Protection Act 2012 (Act 843).
We use cookies and similar technologies only where strictly necessary for our products to function (e.g. keeping you logged in to shoploGH or LardiGH). We do not use advertising cookies, tracking pixels, or third-party analytics that profile your behaviour across websites.
XPGhana uses Google Analytics to measure anonymous traffic. This is configured without personalised advertising features. You may opt out by using a browser extension such as the Google Analytics Opt-out Browser Add-on.
You can control cookie settings in your browser. Disabling cookies may affect the functionality of some products that require you to stay logged in.
Some of our products use third-party infrastructure to operate. We select providers carefully and require them to protect your data:
We do not share your personal data with any third party for commercial or marketing purposes without your explicit consent.
Our products are not directed at children under the age of 13. We do not knowingly collect personal data from children. LardiGH collects student data on behalf of subscribing schools; in these cases, the school acts as the data controller and is responsible for obtaining any required parental consents under applicable law.
If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it promptly.
Leone Digital Africa Limited is based in Ghana. Some of our infrastructure providers are based in other countries. Where data is transferred internationally, we ensure appropriate safeguards are in place, including contractual protections consistent with GDPR requirements for users in the EEA.
LabEase is designed specifically to avoid transferring any personally identifiable health data internationally. All data entered into LabEase is processed in the user’s browser session and never transmitted to our servers.
We may update this Privacy Policy from time to time. When we make significant changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify affected users by email.
Continued use of our products after changes to this policy constitutes acceptance of the updated policy. We recommend reviewing this page periodically.
We’re happy to answer any questions about how we handle your data. Contact our team directly.
info@leonedigitalafrica.com